By Nordiq AB is responsible for onlinereservations on this page.
These additional travel conditions to SRFs conditions [1] apply between By Nordiq AB, Box 163, 271 24 Ystad and you as specified in the confirmation. The agreement is valid for all types of products where By Nordiq in Sweden AB is the organizer unless otherwise specified.
If you book additional travel services for your trip or holiday through this link, you are NOT covered by the rights applicable to package travel according to Directive (EU) 2015/2302. Therefore, our company By Nordiq AB will not be responsible for the correct completion of these additional travel services. In case of problems, contact the relevant service provider.
However, if you book additional travel services via this link (s) within 24 hours of receiving the confirmation of your booking from our company By Nordiq AB, these travel services will, however, form part of a linked travel arrangement. In such a case, By Nordiq AB, in accordance with EU law, has a protection for the repayment of your payments to By Nordiq AB for services that are not fulfilled as a result of By Nordiq AB’s insolvency. Please note that this does not constitute a refund if the service provider concerned ends up in bankruptcy.
For more information on insolvency protection, read more on our website: https://bynordiq.se/packages/
The prices are quoted in Swedish kronor except where otherwise indicated. We reserve the right to make changes due to price and exchange rate changes beyond our control after this date.
The purchase/reservation becomes binding as soon as it is confirmed verbally or in writing by the seller. These terms apply from the moment whether you have paid for all, partly, or not at all.
If the products booked with retailers, other booking and payment conditions apply. Be sure to check the conditions.
You must pay the price of the arrangement by the date given in the conditions of the booking. Both by phone and online , you pay according to the terms at the time of booking and only by credit card. To protect and encrypt your credit card details, we use the ”Secure Socket Layer ” technology (SSL).
Please note that for special pricing and special offers, your credit card may be pre-authorized and charged (sometimes without refund ) when booking and confirmation is made. Please check room and price information before you complete your reservation.
When booking with combination of different product categories, it is always the hardest cancellationrule that applies. If you wish to review, adjust or cancel your reservation, please follow the instructions that are given in the confirmation email. Please note that you may be charged for cancellation costs in accordance with the hotel’s cancellation policy and terms of no-show ! We recommend that you read the terms and conditions carefully before you complete your reservation. Observe that for events and groups there is special terms.
To cancel or change a reservation, the following charges apply, unless otherwise specified in your booking confirmation:
– Cancellation and changes of the packages
(Cancellation and changes does not apply to certain offers and discounts)
Please note! Cancellation via callcentre must take place within our regular office hours. Please note that your cancellation is not valid until you have received a written cancellation confirmation from By Nordiq. If you are unable to attend at short notice and out of office hours you can contact the property directly to check the possibility of cancellation, and you must then communicate this to By Nordiq the next business day. Refunds can not be guaranteed if you cancel directly to the hotel. Please note that certain discounts and offers can not be changed or canceled. Refunds will not made for ” No-show” . Check your booking confirmation you received at time of booking for more information about your booking and your booking conditions.
Changing reservations via callcentre in cases it is possible from terms of the booking conditions is charged 100 SEK in changing fee.
Complaints must be presented to the person responsible of the product such as the hotel, golf course manager etc, or his agent as soon as possible. If you are unable to solve the problem, please contact By Nordiq by phone +46 411 558725 or email info@bynordiq.se
The right to complaint is lost if you do not inform the vendor or the person responsible for the product. If you leave the accomodation, golf course or event and the organizer does not get a reasonable time to solve the problem you forfeit the right to compensation. Claims for compensation must be sent to By Nordiq in writing no later than 30 days after the end of the journey.
By Nordiq AB (“BN”) processes personal data that you provide to us. Personal information that will be processed includes, but is not limited to, name, date of birth, gender, address, email address and telephone number. We may also process information that is registered in connection with an order, such as age, special dietary requirements. You submit the personal information yourself in connection with ordering arrangements, creating accounts or other services on the web or by telephone.
Read more about how we collect, use, process and protect your personal data in our work, here: https://bynordiq.se/privacypolicy/