By Nordiq AB is responsible for onlinereservations on this page.
These additional travel conditions to SRFs general terms and conditions for package trips [1] apply between By Nordiq AB, Box 163, 271 24 Ystad and you as specified in the confirmation. The agreement is valid for all types of products where By Nordiq in Sweden AB is the organizer unless otherwise specified.
If you book additional travel services for your trip or holiday through this link, you are NOT covered by the rights applicable to package travel according to Directive (EU) 2015/2302. Therefore, our company By Nordiq AB will not be responsible for the correct completion of these additional travel services. In case of problems, contact the relevant service provider.
However, if you book additional travel services via this link (s) within 24 hours of receiving the confirmation of your booking from our company By Nordiq AB, these travel services will, however, form part of a linked travel arrangement. In such a case, By Nordiq AB, in accordance with EU law, has a protection for the repayment of your payments to By Nordiq AB for services that are not fulfilled as a result of By Nordiq AB’s insolvency. Please note that this does not constitute a refund if the service provider concerned ends up in bankruptcy.
For more information on insolvency protection, read more on our website:
https://bynordiq.se/packages/
1. PRICES
The prices are quoted in Swedish kronor except where otherwise indicated. We reserve the right to make changes due to price and exchange rate changes beyond our control after this date.
2. WHEN IS MY BOOKING BINDING?
The purchase/reservation becomes binding as soon as it is confirmed verbally or in writing by the seller. These terms apply from the moment whether you have paid for all, partly, or not at all.
If the products booked with retailers, other booking and payment conditions apply. Be sure to check the conditions.
3. WHAT , WHEN AND HOW SHOULD I PAY ?
Both by phone and online, you pay according to the conditions at the time of booking. To protect and encrypt your credit card information as it passes through our system, we use Secure Socket Layer (SSL) technology.
At the time of booking, a booking fee of 40% of the total cost of your booking must be paid. The remaining amount must be at our disposal no later than 60 days before departure.
4. CANCELLATION COSTS
In case of cancellation or change, the following fees apply unless otherwise stated in your booking confirmation:
In case of cancellation earlier than 150 days before departure, 75% of the booking fee is refunded.
In case of cancellation later than 90 days before departure, the booking fee is not refunded.
In case of cancellation later than 60 days before departure, the total cost of the booking will be charged.
5. OTHER BOOKING TERMS
6. COMPLAINTS
Complaints must be presented to the person responsible of the product and sent to booking@steinfjord.com as soon as possible. If you are unable to solve the problem, please contact By Nordiq by phone +46 411 558725 or email info@bynordiq.se
The right to complaint is lost if you do not inform the vendor or the person responsible for the product. If you leave the accomodation, golf course or event and the organizer does not get a reasonable time to solve the problem you forfeit the right to compensation. Claims for compensation must be sent to By Nordiq in writing no later than 30 days after the end of the journey.
By Nordiq AB (“BN”) processes personal data that you provide to us. Personal information that will be processed includes, but is not limited to, name, date of birth, gender, address, email address and telephone number. We may also process information that is registered in connection with an order, such as age, special dietary requirements. You submit the personal information yourself in connection with ordering arrangements, creating accounts or other services on the web or by telephone.
Read more about how we collect, use, process and protect your personal data in our work, here:
https://bynordiq.se/privacypolicy/
Dessa bokningsvillkor gäller från 4 Oktober 2022 och uppdaterades senast 4 Oktober 2022.