TERMS & CONDITIONS
STRÖMSHOLMS KANAL AB

1. RESERVATION/VISIT
We accept bookings via the web and on site. After booking online, you will receive a booking confirmation via email. At visit/check-in, the e-mail confirmation must be presented.

2. PRICES
The prices is stated in Swedish kronor and with swedish VAT except where otherwise stated.

3. WHEN DOES YOUR RESERVATION BECOME BINDING?
The purchase/reservation becomes binding on you as soon as it has been confirmed orally or in writing by the seller. Theese terms apply from that moment regardless of whether you paid for the event in full, in part or not at all.

4. WHAT, WHEN AND HOW SHOULLD YOU PAY?
Both by phone and online, you pay according to the terms at the time of booking and only by credit card. To protect your credit card information as it goes through our system, we use ”Secure Socket Layer” (SSL) technology.

5. CHANGES/CANCELLATIONS
Purchased and paid tickets can be canceled up to 3 days before arrival with 100% refund. If Strömsholms Kanal’s products are canceled later than 3 days before and until the start date, the booking can only be rebooked, no refund will be made.

If you want to change / cancel your booking, contact customer service.

See your booking confirmation you received at the time of booking for more information about your booking, it is the customer`s responsibility to check that the confirmation and tickets correspond to what you ordered.

Do you need help or have questions, please contact bookingservice:
E-mail: bokning@bynordiq.se
Phone: +46 – (0)411-55 87 07

6. COMPLAINTS
Complaints must be made to the person responsible for the product or his representative as soon as possible. If you do not receive a correction of the problems, please contact By Nordiq:
E-mail: bokning@bynordiq.se
Phone: +46 – (0)411-55 87 07

The right to make a complaint is lost if you do not notify the product supplier on site. If you leave the event without the organizer having a reasonable time to solve the problem, you will lose your right to compensation. Claims for compensation must be received in writing by By Nordiq no later than 30 days after the end of the trip.

7. PRIVACY POLICY
By Nordiq AB (”BN”) processes personal information that you provide to us. Personal data that will be processed includes, but is not limited to, name, date of birth, gender, address, email address and telephone number. We may also process information that is registered in connection with ordering, such as age, request for special diets. You provide the personal information yourself in connection with ordering tickets and season tickets, creating accounts or other services on the web or by phone.

Read more about how we collect, use, process and protect your personal data in our work, here:
https://bynordiq.se/privacypolicy/

8. THE RIGHT OF PUBLIC ACCESS (ALLEMANSRÄTTEN)
Allemansrätten allows anyone to travel freely and enjoy the countryside. However, the right of public access includes certain obligations; you must always behave with respect, consideration and a sense of responsibility.